FAQs

How long does it take to receive my order?

If you have purchased a made to order item, it can take anywhere between 2-10 business days to be created and shipped. Shipping times are based on carrier and with the current times it is difficult to determine exact delivery times. We ship individual tees via Lettermail to bring the shipping cost down for our customers, which is an untracked method of shipping.

We offer FREE shipping on orders over $150

Do you create custom designs?

We do not currently offer custom designs for order through our website.

How are the designs printed on the shirts?

Direct to Garment Printing. Our printer applies water-based ink directly to the fabric using inkjet technology. The fibers of the garment absorb this water-based ink to create our designs. This is not the same as screen printing or heat transferring images, and will not peel off or rip on the garment.

Are the garments unisex?

Yes they are unisex.

What is the difference between regular length and cropped length? 

Cropped Length is where we trim off approximately 8 inches of material off the bottom of the tee/crewneck. It is a perfect look for summer with jeans or shorts.

How do I determine which size to get?

There are sizing charts within each product, if you scroll through the product images, you will find the size chart. If you are looking for more details and to see what size our models wear, please visit our “sizing”  Instagram highlight

Please reach out if you have any questions!

Where are you based?

We are based on a grain farm in northern Alberta, Canada.

Do you print the tees yourself?

Yes, we print the made to order t-shirts with artwork ourselves, and embroidery on the hoodies are currently done by a local company.

Do you create the designs from scratch?

Yes, all of our designs are original work and hand drawn by Taylor & Quinn.

Do you deliver within your local region?

No, we currently do not hand deliver items.

Which items support local charities?

We donate $2.00 per garment for each tee, crew neck and hoodie sold.

 

Please note that all artwork and images are owned by Rare Kin Inc., are original and protected under copyright. These works are not to be distributed or reproduced in any form.

If you have further questions please contact us at info@rarekin.com